Project Manager

RESPONSIBILITIES

• Develop detailed project plans, including timelines, milestones, and deliverables for each client
• Ensure alignment of project scope and objectives with client expectations
• Identify resources or tasks needed for the project
• Serve as the main point of contact for clients throughout the engagement cycle (onboarding)
• Provide project updates via meetings or emails
• Manage client expectations and ensure any changes are clearly communicated and documented
• Facilitate collaboration between internal teams
• Monitor and raise / address issues that may affect the project
• Ensure a smooth transition from project implementation to client operation

QUALIFICATIONS