Assistant Restaurant Manager

POSITION OVERVIEW

To assist the Restaurant Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient, and flexible service always.

RESPONSIBILITIES

• Satisfying guest needs and exceeding their expectations by projecting a positive hotel image through proper grooming, appropriate verbal communication, and takingresponsibility of guest needs
• Decision-making in linewith service standards throughout service to ensure bestthepossible guest experience
• Assist with maintainingcontrol of beverage cost
• Assist with inventory of all F&B product, durable and non-durable items.
• Run daily line-up and communicate pertinent information to the Food and Beverage staff
• Responsible for checking table settings and that the dining room is ready for our guestsprior to each service period
• Knowledge of all menu items and accompanying silverware
• Ensure that orders are relayed the kitchen in an accurate and timely manner
• Checking standards in the dining room to maintain consistency with the service standards put in place
• Ensure that the flow of the guest experience in the dining room is consistent and timely
• Communicating issues to upper management and recordingondaily log
• Handle guestcomplaints and questions in a professional manner
• Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time
• Informing the kitchen of any special requests or needs (ex : allergic to shellfish)
• Recording and passing on any useful information to thestaffsuch as special occasions, etc.
• Assist with the training of the dining room staff on all aspects of the operation in the dining room
• Ensure that guests are greeted in a timelymannerupon entering the dining room
• Communicate with all dining room staff to ensure that they have adequate help
• Taking dailylogs of in-house guests
• Attending morningmanager’smeetings whennecessary
• Keeping high personal grooming standards and maintaining a neat uniform
• AssistingRestaurantManager in times of need; assuming full management duties in the absence ofRestaurantManager
• Performing other duties as assigned by management
• Assisting in organizing theexecutionof special events and functions
• Assist all staff in dining room with serving our guestswhen necessary
• Maintaining overall cleanliness and tidiness of dining room and public spaces
• Maintaining cleanliness of back of house and kitchen area
• Completing opening & closing responsibilities

QUALIFICATIONS