Technician

Job Description

Press space or enter keys to toggle section visibility

RESPONSIBILITIES :

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Maintain complete knowledge of and comply with all departmental policies / service procedures / standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Receive daily work assignments from Duty Engineer / Supervisor and review priorities and special projects.
• Organize materials, tools and equipment to perform daily assignments.
• Maintain timelines and work schedule in accordance with the preventive maintenance program.
• Check work orders and night report for any problems; make rounds checking these problem areas and note any information needed or safety concerns in the hotel.
• Maintain guestrooms using rooms preventive maintenance program punch list.
• Carries out or assists in all building works when requested.
• Maintain construct wood structures such as partitions, doors, furniture and similar items throughout the property
• Build and repair walls and partitions, including drywall, wallpaper, millwork / molding, and faux finishing.
• Repair framing for doors, frames, windows and cabinetry
• Install and Repair faux finishing such as laminates
• Maintain painting and touch up all furniture
• Perform carpentry, painting and preventive maintenance work orders.
• Change or repair locks as needed.
• Perform general maintenance to guestrooms and public areas.
• Assist electrician, plumber, air con and painter in all phases of repair work.
• Maintain cleanliness and organization of the work area to include :

inventories

requisition (receipt and storage)

trash removal and clean up

Required Skills –