Business Consulting - Business Process Improvement

Business Process Improvement (BPI) Consultant – Finance Transformation

Job Summary

The Business Process Improvement (BPI) Consultant supports finance transformation initiatives by improving end-to-end processes, enabling shared services, and supporting ERP (SAP) implementations. The role focuses on Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Hire-to-Retire (H2R), costing model design, and automation-led efficiency improvements.

Key Responsibilities

Business Process Improvement (BPI)

• Perform end-to-end BPI across finance processes including P2P, O2C, R2R, and H2R
• Conduct current-state (AS-IS) process assessments and design future-state (TO-BE) processes
• Identify inefficiencies, control gaps, and automation opportunities
• Develop SOPs, process maps, and control frameworks

Finance Transformation & Shared Services

• Support finance transformation programs including operating model redesign
• Identify and quantify FTE savings and productivity improvements through process standardization, shared services migration, and automation
• Assist in Shared Service Center (SSC) setup, transition, and stabilization
• Design service catalogs, SLAs, KPIs, and governance models for SSC operations
• Support transition of finance activities from local teams to shared services

Costing & Operating Model Design

• Design and validate costing models for finance operations and shared services
• Support activity-based costing (ABC) and chargeback models
• Analyze cost drivers and support business cases for transformation initiatives

SAP Implementation Support (PMO & QA)

• Provide PMO support for SAP implementations (S/4HANA or ECC)
• Track project milestones, risks, issues, and dependencies
• Support quality assurance (QA) by validating process design, configurations, and test scenarios
• Ensure business requirements are correctly translated into SAP solutions

Automation & Digital Enablement

• Identify and design automation solutions (AI, RPA, workflow, analytics) for business process improvement
• Support automation use-case development, testing, and deployment
• Collaborate with IT and automation teams to ensure scalable solutions

Stakeholder & Client Management

• Work with client finance, IT, and transformation teams
• Prepare client-ready presentations, dashboards, and status reports
• Support change management and business adoption activities

Skills and attributes for success

Core Skills

• Analytical Skills – Ability to analyze data, identify patterns, and support problem-solving across business and finance processes
• Process Understanding – Basic understanding of end-to-end business processes (P2P, O2C, R2R) and how activities link to outcomes
• Research Skills – Strong ability to research business topics, best practices, and process benchmarks, and synthesize findings into insights
• Business Requirements Gathering – Ability to gather, document, and validate business requirements through discussions, workshops, and interviews
• Presentation & Communication Skills – Capable of preparing and delivering clear, structured presentations for internal and client stakeholders

Tools & Technical Skills

• Microsoft PowerPoint – Strong skills in creating structured, professional, and client-ready presentations
• Microsoft Excel – Basic to intermediate skills in data analysis, calculations, and reporting

Ways of Working

• Adaptability & Learning Mindset – Open to change, new ideas, and continuous learning in a fast-paced transformation environment
• Flexibility – Comfortable working across different tasks, projects, and business areas
• Attention to Detail – Careful and accurate when working with data, documentation, and deliverables
• Collaboration Skills – Ability to work effectively with team members, stakeholders, and cross-functional teams

To qualify for the role you must have

• Thai nationality
• Bachelor’s or Master’s in Accounting, Business Administration, AIS, MIS, IT, Industrial Engineering or other business-related roles
• Fluency in English and Thai
• A minimum of 5 years of experience in business / management consulting, strategy implementation or project management related to initiative implementation. New graduated are also welcome!
• Strong academic foundation with interest in business process improvement, finance transformation, and digital enablement
• Internship, university projects, or coursework related to process improvement, data analysis, or business analysis is an advantage.