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Concentrix Thailand
Customer Service Advisor (Accommodation)Concentrix Thailand • Bangkok, Bangkok, TH
Customer Service Advisor (Accommodation)

Customer Service Advisor (Accommodation)

Concentrix Thailand • Bangkok, Bangkok, TH
มากกว่า 30 วัน
คำบรรยายลักษณะงาน

Responsibilities

  • Provide customer support via phone and email, addressing inquiries and resolving concerns with professionalism.

Communicate with empathy and patience, ensuring a positive customer experience.

  • Collaborate with internal and external parties to explore and negotiate solutions.
  • Contribute to a collaborative team environment by assisting teammates and supporting your Team Manager when needed.
  • Represent and promote the company’s values and culture both within the organization and externally.
  • Take part in ad hoc assignments or projects as delegated by Team Leads or Supervisors.

Preferred Qualification:

  • A genuine passion for helping others—you take pride in turning challenges into positive experiences.
  • Proficient in using computers and familiar with Microsoft Office applications such as Word, Excel, and PowerPoint.

Working condition:

  • Willingness to work flexible hours, including rotating 24/7 shifts, weekends, and public holidays.

Employment type:

  • 12 months contract
  • Full time

Qualification:

  • Bachelor’s degree
  • Strong command of both Thai and English (B2), with excellent verbal and written communication skills.
  • A minimum of 1 year of experience in customer service or a related field, ideally within the travel, hotel or contact center. Fresh graduate is also welcomed to apply.

สร้างการแจ้งเตือนงานสำหรับการค้นหานี้

Customer Service Advisor (Accommodation) • Bangkok, Bangkok, TH

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