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Concentrix Thailand
Customer Advisor - Transportation (Thai & English skills)Concentrix Thailand • Bangkok, Bangkok, TH
Customer Advisor - Transportation (Thai & English skills)

Customer Advisor - Transportation (Thai & English skills)

Concentrix Thailand • Bangkok, Bangkok, TH
มากกว่า 30 วัน
คำบรรยายลักษณะงาน

Responsibilities:

  • Engage with customers primarily through live chat and occasional phone calls to assist with transportation inquiries and service-related questions.
  • Provide clear and helpful advice on using our services and applications, ensuring customers have a smooth and positive experience.
  • Collaborate with various departments to resolve customer issues effectively and ensure overall satisfaction.

Required Qualification:

  • Thai national
  • Bachelor degree
  • Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
  • Welcoming fresh-graduates to apply

Working shift & schedule:

  • Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00
  • Willingness to work flexible hours, including rotating 24/7 shifts, weekends, and public holidays
  • 5 working day

Employment Contract:

  • 12 months

Benefits:

  • KPI performance & Attendance incentives
  • Annual Salary adjustments
  • Annual Bonus
  • Medical insurance
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Customer Advisor - Transportation (Thai & English skills) • Bangkok, Bangkok, TH

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