Field Service Engineer

Responsibilities / Tasks

• Perform Service Maintenance, planned, and unplanned in Focused Area: Filling lines
• Complete assigned job in a timely and qualitative manner
• Installation, Commissioning or Overhaul support/ execution
• Prepare Hazard and Risk Assessment and ensure implementation in compliance with customer & company SOP
• Perform periodical visit inspection of the plants to monitor the status and performances
• Perform site troubleshooting and/or customer support
• Write comprehensive service report timely
• Provide customer training on equipment operation and basic maintenance
• Promote company’s product and services
• Support the Service Sales in generating opportunity after site inspections
• Support Service Sales for Technical clarification & Spare Parts recommendation
• Join customer meeting when technical support is required
• Contributing positively to Business's achievement, incl his individual targets and Country targets
• Utilize the supportive tools, part of the Smart filling online (GEMS, GESP, GEA-Assist, e-shop).
• Travel requirement 80%, in the country and/or other SEA countries.
• Other tasks assigned by manager.

Your Profile / Qualifications

• Bachelor's Degree in Mechatronics Engineering, Automation Engineering, Electrical Engineering, Mechanical Engineering, or related field
• 2–5 years of experience in field service, maintenance, commissioning, or automation engineering.
• Experience in food, beverage, dairy, pharmaceutical, or aseptic processing industries is preferred.
• Experience with filling machines, packaging equipment, or process automation systems is highly desirable.
• Strong understanding of mechanical systems and machine maintenance.
• Knowledge of PLCs, HMI, industrial networks, and automation troubleshooting.
• Ability to read electrical and mechanical drawings.
• Knowledge of servo systems, sensors, instrumentation, and pneumatic systems.
• Familiarity with aseptic processing and filling technology is an advantage.
• Strong problem-solving and analytical skills.
• Customer-oriented mindset and communication skills.
• Ability to travel frequently and work independently.

Good command of English, both written and spoken.