Night Manager

Job Purpose: Manage and responsible for supervising the overall condominium operations at night shift to ensure residents satisfaction and safety. Responsibilities: Ensuring that all subordinates perform the tasks assigned to them completely and professionally. Ensuring smooth running of the Night team, and the satisfaction of residents and visitors. Touring all areas of the condo on a regular basis and report irregularities to concerned department. Take prompt action to correct substandard performances and quality problems. Understand the resident’s needs and provide them personalized solutions. Be aware and able to enforce all fire-life-safety procedures To handle any complaints or problems promptly and to ensure that all resolved and unresolvedproblems are reported to AVP. Fast responding and solving any issues by smart method. Giving assistance to subordinate as and when necessary. Work closely with engineer / security staff to handle any emergency or safety concerns. Ability to take on additional responsibilities when required. Qualification: Minimum of 5 years’ experience in Property Management, Hotel Industry, or Hospitality Industry. Bachelor’s Degree in Business Administration or related field. Background in Facility Management or Building Management in Condominium will be preferable. Excellent leadership skills. Knowledge of management and problem-solving skills. Good communication and interpersonal skills. Ability to work on own as well as part of team. Good English literacy and communications skills. Positive attitude in customer service. Willing to learn and hard working. Polite and confident with a great deal of patience. Able to work under high pressure. Proficient in MS office (Excel, Word, PowerPoint etc.) Able to work on night shift or roster basis.