Claims Manager (Non-Motor Property & Miscellaneous)

Job Description

Key Responsibilities

• Lead plan and oversee non-motor insurance claims operations (property & miscellaneous lines) in compliance with company policies and regulatory requirements.
• Ensure accurate complete fair and timely claims assessment and settlement within defined service standards.
• Develop and improve claims workflows and processes to enhance operational efficiency and effectiveness.
• Manage and develop the claims team including task allocation coaching and capability building.
• Provide technical guidance and problem-solving support to subordinates on complex claims cases.
• Coordinate and communicate with internal stakeholders (underwriting legal sales) as well as external parties including brokers and agents.
• Monitor analyze and report claims performance and ensure compliance with OIC regulations relevant laws and internal governance standards.

Qualifications

• Bachelors or Masters degree in Insurance Law Engineering or related field.
• 810 years of experience in non-motor insurance claims (property & miscellaneous) with leadership or managerial experience.
• Strong knowledge of insurance law OIC regulations and policy conditions.
• Strong analytical decision-making and problem-solving skills especially in complex or high-risk cases.
• Proven leadership ability with strong team management skills.
• Strong communication and coordination skills able to work under pressure and manage multiple stakeholders effectively.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1