คำบรรยายลักษณะงาน
Job Purpose
Lead and oversee all Food & Beverage operations to maximize revenue profitability guest satisfaction and team engagement while maintaining exceptional service standards and operational excellence.
Key Responsibilities
- Develop and execute the Food & Beverage strategy budget forecasts and promotional plans to achieve financial and operational goals.
- Oversee the daily operations of all F&B outlets including Restaurants Bars Banquets Room Service Stewarding and Kitchen.
- Drive revenue growth through innovative dining concepts events menu development and effective cost control.
- Ensure outstanding guest experiences by maintaining high-quality food beverage and service standards.
- Lead coach develop and inspire the F&B leadership team including recruitment performance management and talent development.
- Collaborate with the Executive Chef and department leaders on menu planning pricing strategies and operational improvements.
- Monitor business performance prepare management reports and recommend strategies to enhance profitability and guest satisfaction.
- Ensure compliance with hotel policies health & safety regulations and company standards while fostering an inclusive and positive workplace culture.
Qualifications :
- Bachelors degree in Hospitality Management Hotel Management Business Administration or a related field.
- Minimum 810 years of progressive Food & Beverage management experience with at least 3 years in a senior leadership role within an upscale or luxury hotel.
- Strong leadership people management and coaching skills with the ability to build high-performing teams.
- Proven experience in managing multiple F&B outlets including restaurants bars banquets room service and stewarding.
- Strong financial acumen with experience in budgeting forecasting cost control revenue management and profitability analysis.
- Excellent knowledge of food beverage wine and current hospitality trends.
- Outstanding communication interpersonal negotiation and problem-solving skills.
- Guest-focused with a passion for delivering exceptional service and luxury hospitality experiences.
- Strong organizational and project management skills with the ability to prioritize and manage multiple initiatives.
- Proficient in Microsoft Office and hotel POS/PMS systems.
- Excellent command of written and spoken English; additional language skills are an advantage.
- Flexible to work evenings weekends and public holidays as required by business operations.
Additional Information :
Benefits:
- Life & Health insurance
- Duty Meals
- Provident fund
- Heartist Card
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1