Salesforce Solution Architect Specialist

This is a regional (International Markets Group) role based in Bangkok, Thailand, reporting to the IT Product Line Manager, CRM (Sales). As a Salesforce Solution Architect (CRM – Sales), you will act as the regional design authority for the CRM platform—owning end-to-end solution architecture across business process design, Salesforce capability roadmap, data and integration architecture, security, and scalability.

You will partner with business and technology stakeholders to shape requirements into enterprise-grade Salesforce solutions, identifying opportunities to standardize and re-engineer processes to improve efficiency, customer experience, and data quality across markets. You will govern delivery using modern Salesforce delivery practices (Agile/DevOps, reusable patterns, automation-first configuration), ensuring solutions are aligned with enterprise architecture standards and are maintainable, compliant, and optimized for regional adoption and long-term evolution.

• Bachelor’s degree in relevant discipline.

• Salesforce Certified Administrator: Salesforce Certified Sales Cloud Consultant are required

• Automotive Cloud; Data Cloud; MuleSoft; Agentforce/Salesforce AI credential (as available) are preferred

• 6–9+ years Salesforce delivery experience with solution architecture ownership for complex programs (multi-market and/or multi-cloud).

• Strong experience across integration landscape: MuleSoft. Other integration landscape experience . SAP, dealer/DMS ecosystems, AD/SSO, and enterprise data platforms (MDM/GCP) are preferred.

• Strong architecture competencies: Salesforce security, data modeling, automation patterns, SDLC, DevOps/release governance, and operability.

• Strong customer data architecture capability: identity resolution, consent/privacy, segmentation, activation, and data quality/lineage.

• Agile delivery fluency (Jira/Confluence) and strong stakeholder leadership.

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