Assist the F&B Director in overseeing daily restaurant, bar, banquet and in-room dining operations.
Ensure consistent service standards and guest satisfaction across all F&B outlets.
Lead, motivate and coach F&B teams during daily operations.
Maintain strong visibility on the floor and actively engage with guests.
Support achievement of revenue, profitability and cost-control targets.
Drive upselling and maximise F&B revenue opportunities.
Monitor product quality, presentation and service efficiency.
Ensure compliance with HACCP, hygiene, food safety and Accor standards.
Coordinate closely with Culinary, Front Office, Sales and other departments.
Handle guest feedback and resolve operational issues promptly.
Support staffing, scheduling, training and performance management.
Assist with promotions, special events and F&B activations.
Monitor stock, equipment and operational supplies.
Support continuous improvement of guest experience and operational efficiency.
Act as F&B Manager when required.
Qualifications
Service focused personality is essential and previous leadership experience required
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance
English is mandatory
Thai language is a strong advantage,
A 3rd language would be a plus including Russian, Mandarin or German
Additional Information
• Employee benefit card offering discounted rates at Accor hotels worldwide. • Develop your talent through Accor’s learning programs. • Opportunity to grow within your property and across the world! • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.