LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.
Requirements
Responsibilities:
Requirements
Customer Service • Bangkok, Bangkok, TH
Essential Functions/Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).Clarify customer requirements; probe for understanding, use ... แสดงมากขึ้น
Customer Service) จะพิจารณาเป็นพิเศษ.Handle customer interactions through chat, email, and outbound calls.Respond to and support customer inquiries related to product purchases, including issues su... แสดงมากขึ้น
Provide customer support via phone and email, addressing inquiries and resolving concerns with professionalism.Communicate with empathy and patience, ensuring a positive customer experience.Collabo... แสดงมากขึ้น
PGI is a global consultancy that helps organisations build digital resilience.We deploy our people to implement solutions on behalf of clients or to support them in developing their own capabilitie... แสดงมากขึ้น
