Director of Operation

Supply Chain Director

About the Company

Our client is a well-established international manufacturer and supply chain organization serving premium global markets. The company operates a highly regulated production environment and is recognized for its commitment to operational excellence, quality standards, compliance, and continuous growth. With ongoing expansion plans, the organization is investing in leadership, systems, and process improvements to strengthen its manufacturing and supply chain capabilities.

Key Responsibilities

• Lead all operational functions across planning, procurement, inventory management, logistics, quality control, compliance, and product recovery activities.
• Partner with executive leadership to drive operational strategy, governance, business performance, and organizational effectiveness.
• Develop and execute integrated demand, supply, capacity, and shipment plans to ensure customer commitments and business objectives are achieved.
• Oversee procurement and supplier management to secure material availability, optimize inventory levels, and support production requirements.
• Establish rigorous inventory control processes, ensuring high levels of accuracy, traceability, reconciliation, and accountability across all inventory locations.
• Maintain full responsibility for customs, bonded warehouse, free zone, and trade compliance activities, ensuring regulatory adherence and audit readiness at all times.
• Drive continuous improvement of operational systems, processes, and digital tools to enhance visibility, efficiency, scalability, and decision-making.
• Lead quality assurance and final inspection programs, ensuring products consistently meet customer, regulatory, and company standards.
• Partner closely with manufacturing and cross-functional teams to improve operational performance, resolve root-cause issues, and strengthen end-to-end processes.
• Build the operational infrastructure, controls, and capabilities required to support business expansion and future growth.
• Develop a high-performing leadership team through effective coaching, succession planning, talent development, and employee engagement initiatives.
• Foster a culture of accountability, operational excellence, compliance, and continuous improvement throughout the organization.

Qualifications

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Management, Logistics, or a related discipline.
• Minimum 10 years' experience in supply chain, operations, logistics, or procurement leadership, including at least 5 years leading managers and cross-functional teams in a manufacturing environment.
• Hands-on experience in a regulated manufacturing environment with responsibility for customs, bonded warehouse, free zone, import/export compliance, or similar trade control requirements.
• Strong track record of improving inventory accuracy, operational controls, and supply chain performance through ERP-driven processes and data-based decision making.
• Fluent in both Thai and English with the ability to communicate effectively with local teams and international stakeholders.