Sales Manager - MICE - Pullman Phuket Panwa Beach Resort

Job Description

• Develops and executes sales strategies and action plans to achieve individual and team revenue targets within assigned market segments.
• Identifies new business opportunities, develops client relationships, and maintains existing accounts to maximize revenue and market share.
• Conducts sales calls, client meetings, site inspections, and business development activities to generate new business.
• Understands client needs and recommends suitable packages, programs, and solutions to maximize conversion and guest satisfaction.
• Prepares proposals, quotations, and contracts in coordination with the Director of Sales, ensuring competitive offers while maximizing revenue and profitability.
• Monitors market trends, competitor activities, and account performance, and provides regular updates to the Director of Sales.
• Maintains accurate client records, sales activities, and follow-up to ensure business opportunities are effectively converted.
• Works closely with Revenue, Reservations, Front Office, and Food & Beverage teams to ensure smooth coordination and delivery of confirmed business.

Qualifications

• Bachelor’s Degree, Diploma, or equivalent qualification in Business Administration, Hospitality, Sales & Marketing, or a related field.
• Minimum 2–3 years of experience in hotel Sales & Marketing, preferably in a Sales Executive or Sales Manager role.
• Experience in Corporate and Government accounts will be an advantage.
• English is mandatory
• Thai language is a strong advantage
• A 3rd language would be a plus including Russian, Mandarin or German
• Good understanding of hotel sales, account management, market segmentation, and business development.
• Knowledge of hotel systems, Microsoft Office, and CRM/sales tools is preferred.